Join a thriving community, access industry insights, and monitor your mining claims—all in one place.
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Answers to the most common questions about Prospectors Web
Prospectors Web is a vertical SaaS platform and community purpose-built for prospectors and miners. It combines active community forums, hands-on educational content, and powerful claim monitoring tools in one place so you can learn, collaborate, and stay ahead of new opportunities.
Prospectors Web serves prospectors, junior mining firms, consultants, service providers, and established operators across the mining sector. Whether you are staking your first claim or running multiple exploration programs, you will find tools and peers tailored to your workflow.
Yes. You can join the community forums, read articles, and interact with other members for free.
Advanced capabilities—such as detailed claim monitoring, interactive claim maps, and the ClaimsPro dashboard—are included in our paid plans for teams that need deeper insights and automation.
Visit prospectorsweb.com, select “Sign up” or “Create account,” and complete the short form with your name, email, and password. After you confirm your email address, you can log in and personalize your profile.
We follow industry-standard security practices, and strictly limit who can access your data internally. You can learn more in our Privacy Policy.
On the login page, click “Forgot password?” and enter the email associated with your account. We will send you a secure link to choose a new password.
You can delete your account any time from your profile settings. If you need help, contact our support team and we can complete the removal for you. Account deletion is permanent, so make sure you have saved any data you need before confirming.
First, double-check that you are using the correct login credentials and refresh your browser window. If the dashboard still will not load, reach out to our support team via the Contact page so we can investigate.
Prospectors Web is optimized for the latest versions of Chrome, Firefox, Microsoft Edge, and Safari. Keeping your browser up to date ensures the best performance and security.
Yes. Prospectors Web is responsive, so you can access it from modern smartphones and tablets through your browser. For the most detailed maps and dashboards, a tablet or desktop offers the optimal experience.
Submit your report through the Contact page. Including screenshots, links, and the steps to reproduce the issue helps our team respond quickly, and the same process works for feature requests.
Why am I not allowed to use a dot (.) in my username?
We restrict dots in usernames to prevent confusion between usernames and email addresses. Since you can log in using either one, allowing dots would make it harder for our system—and for users—to distinguish between them.
But my email address has dots. Why is that allowed?
Emails must allow dots because they’re part of the standard email format. Usernames, however, don’t require them, and restricting dots helps keep the two identifiers clearly separate.
How does this help me as a user?
Can I still use my preferred name or handle?
Yes—your username can include letters, numbers, underscores, and dashes. We only restrict dots to keep things consistent and prevent technical pitfalls.
Join a thriving community, access industry insights, and monitor your mining claims—all in one place.