Frequently asked questions

Prospectors Web is an industry community built for prospectors, claim holders, mining teams, consultants, and service providers. It brings together practical discussions, articles, events, a mining directory, and optional ClaimsPro claim monitoring.

It is for people working across mineral exploration and mining—from someone staking a first claim to teams managing work across several jurisdictions. Members can learn from peers, share field knowledge, find services, and keep up with industry activity.

Yes. Community membership is free and includes the forum, articles, events, member profiles, and the mining directory.

ClaimsPro is a separate paid subscription for claim holders and teams that need portfolio monitoring, maps, alerts, and claim-specific notes.

Create an account with your name, email address, and password, then confirm your email. You can complete your profile after signing in and begin taking part in the community.

Create a free account

ClaimsPro provides mineral and placer claim monitoring, bringing claim boundaries, status, renewal dates, alerts, and working notes into one portfolio view. It is designed to help personal claim holders and company teams review priorities and coordinate work across their ground.

Explore ClaimsPro

No. Official government registries remain the authoritative source for claim records and official actions. ClaimsPro organizes and monitors tenure data to support planning; you remain responsible for renewals, filings, and meeting jurisdictional requirements.

Coverage and features vary by jurisdiction and claim type. Placer claim monitoring is available in British Columbia and Yukon. Coverage is confirmed for your portfolio before activation.

You tell us where your claims are located and whether you operate personally or through a company. We confirm jurisdiction coverage and identifiers, prepare the appropriate monitoring setup and subscription options, and invite you to review everything before activation.

A setup request takes no payment and does not create a guest account.

Request a ClaimsPro setup

Yes. Company members can work from a shared company portfolio according to their account access and permissions. Personal licences and multi-jurisdiction company portfolios are also supported.

We use industry-standard security practices and restrict internal access to your data. Our Privacy Policy explains what information we collect, why we use it, how long we keep it, and the choices available to you.

Read the Privacy Policy

Choose “Forgot password?” on the login page and enter the email address associated with your account. We will send you a secure link to choose a new password.

Go to login

You can delete your account from your profile settings. Account deletion is permanent, so save anything you need before confirming. Contact the support team if you need help completing the removal.

Contact support

Dots are restricted in usernames so login names remain distinct from email addresses and work predictably in profile links, mentions, search, and future integrations. Usernames can include letters, numbers, underscores, and dashes; dots remain valid in email addresses.

Confirm that you are using the correct email or username, refresh the browser, and try signing in again. If the dashboard still does not load, contact support with the page address, what you expected to see, and any error message shown.

Contact support

Prospectors Web supports current versions of Chrome, Firefox, Microsoft Edge, and Safari. Keeping your browser up to date provides the best compatibility, performance, and security.

Yes. The site works in modern mobile browsers. A tablet or desktop gives you more room when reviewing detailed maps and larger ClaimsPro portfolio views.

Use the Contact page and include the relevant page address, screenshots if available, and the steps that led to the issue. You can use the same form to suggest a feature or workflow improvement.

Send a report or suggestion